Terms & Conditions

The domain name [www.yogachemistry.com] hereinafter referred to as the “Website” is owned and operated by Yoga Chemistry.

For the purpose of these Terms of Use, wherever the context so requires, “you”, “yourself”, “client”, “customer”, “user” or similar terminology shall refer to the individual user of this Website. The terms “we”, “us”, “our” and “ours” shall refer to Yoga Chemistry.

Yoga Chemistry provides its services to you subject to the notices, terms, and conditions set forth in this agreement, hereinafter referred to as the “Terms”. In addition, when you use any service on the Website, you will be subject to the rules, guidelines, policies, terms, conditions, and documents applicable to such service, and they shall be incorporated into these Terms by reference.

By using the Website, you shall be contracting with Yoga Chemistry, and these Terms, including all applicable policies, represent a binding contract between you and us. You are advised to read these Terms carefully before using the Website or availing any services.

Yoga Chemistry reserves the right to deny access to anyone who we believe has violated any of these Terms.

Accessing, browsing, shopping from, or otherwise using this Website indicates your agreement to these Terms. Please read this agreement carefully before proceeding.

 

1. Rights to Change These Terms & Conditions

We reserve the unilateral right to revise these Terms from time to time and at any time, without providing prior notice to you and at our sole discretion.

We will post the updated version of these Terms or any policies on the Website. Any change or modification to these Terms shall be effective immediately from the date of upload of the revised Terms on the Website.

Your continued use of the Website following any modifications to the Terms and policies constitutes your acceptance of the modified Terms, whether or not you have read them. For this reason, you are advised to frequently review these Terms and other policies on the Website.

 

2. Changes or Updation to the Website and Its Content

In order to optimize and improve your experience, we may update the Website from time to time and may change the content, display, layout, design, features, product information, pricing, or form of the Website at any time without prior notice.

We do not guarantee that the Website or any content provided or displayed on it will be free from errors, omissions, or inaccuracies.

We are under no obligation to update the Website or any content provided on it, though we may do so from time to time at our sole discretion.

 

3. Eligibility Criteria

You must be 18 years of age or older and capable of entering into a legally binding agreement as per the Indian Contract Act, 1872 in order to use this Website.

If you are under 18 years of age, you may use this Website only with the involvement, supervision, and consent of a parent or legal guardian.

By using this Website, you represent and warrant that you are legally eligible to enter into this agreement.

 

4. Terms & Conditions for Use of Services

4.1 Registration and Account Information

In order to use certain features of the Website and avail our services, you may be required to sign up by creating an account.

Your account information will be used in accordance with our Privacy Policy and shall not be used for any other purpose except as permitted by applicable law or with your consent.

You must read, agree with, and accept all the terms and conditions contained in these Terms, including our Privacy Policy.

You are responsible for maintaining the confidentiality of your account, password, and login credentials, and for restricting access to your device. You accept responsibility for all activities that occur under your account and password.

4.2 Accuracy of Information

During the registration, ordering, or checkout process, you may be required to submit personal information, which may include your name, age, gender, email address, phone number, address, device details, location, and other relevant information.

You agree that the information provided by you at the time of registration, checkout, or at any time thereafter shall be true, accurate, current, and complete.

You agree to maintain and update such information to keep it true, accurate, and complete at all times while using the Website and availing our services.

You also acknowledge that the information provided by you, in any manner whatsoever, is not confidential or proprietary and does not infringe the rights of any third party.

4.3 Use on Behalf of Another Person

If you are accessing, browsing, using the Website, or availing the services on someone else’s behalf, you represent that you have the authority to bind that person to these Terms.

In the event that such person refuses to be bound by these Terms, you agree to accept liability for any harm, loss, or damage caused by any wrongful use of the Website resulting from such access or use.

4.4 Account Security

If you know or have reason to believe that the security of your account has been breached, you should contact us immediately through the contact information provided on the Website.

If we find or suspect a breach of the security of your account, we may require you to change your password, or we may temporarily or permanently block, suspend, or terminate your account without any liability to Yoga Chemistry.

4.5 Prohibited Uses

You shall not use the Website for any illegal, unlawful, unauthorized, fraudulent, harmful, or prohibited purpose.

You shall not use the Website in any manner that violates any applicable laws, rules, or regulations, including but not limited to copyright, trademark, privacy, consumer protection, or cyber laws.

You agree not to:

  • Misuse the Website or its services
  • Attempt unauthorized access to the Website, servers, or systems
  • Upload or transmit harmful code, malware, viruses, or disruptive files
  • Violate any intellectual property rights
  • Misrepresent your identity or affiliation
  • Engage in fraudulent transactions
  • Use the Website for commercial resale without our written consent
  • Interfere with the operation, security, or functionality of the Website

In the event that you use the Website for any prohibited purpose, we reserve the right to immediately and without notice suspend or delete your account and restrict your access to the Website in the future.

4.6 Refusal of Service

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in the best interests of Yoga Chemistry to do so.

You are solely responsible for all content that you upload, post, email, review, or otherwise transmit through the Website.

Any information provided to us shall be handled in accordance with our Privacy Policy.

 

5. User Related Content

5.1 Ownership and Responsibility

You retain ownership and sole responsibility for any text, messages, reviews, ratings, testimonials, comments, photos, graphics, opinions, ideas, images, videos, audio files, or other materials or information posted, uploaded, emailed, transmitted, or otherwise made available to the Website by you, collectively referred to as “User Content”.

You are responsible for your User Content and must ensure that you have all rights, permissions, and approvals needed to share such content on the Website.

5.2 License to Use User Content

By using the Website and submitting User Content, you grant Yoga Chemistry a worldwide, perpetual, unrestricted, royalty-free license to use, reproduce, distribute, modify, adapt, create derivative works from, make publicly available, display, and otherwise exploit User Content.

This license shall be used for the limited purposes of operating the Website, providing services to you, improving our products, showcasing reviews or testimonials, marketing our products, and as otherwise permitted by our Privacy Policy.

This license may continue even after you stop using the Website.

You acknowledge that this license includes the right for us to make User Content available to other users of the Website, who may use such content subject to these Terms.

5.3 Removal of User Content

You may remove certain User Content by deleting it where such functionality is available. However, in certain circumstances, User Content may not be completely removed, and copies of such content may continue to exist on the Website, in backups, archives, cached pages, or where already used in accordance with these Terms.

We are not responsible or liable for the removal, deletion, failure to remove, or failure to delete any User Content.

5.4 No Endorsement of User Content

Yoga Chemistry does not endorse, guarantee, or control User Content transmitted or posted on the Website. Therefore, the accuracy, integrity, legality, or quality of User Content is not guaranteed by Yoga Chemistry.

You understand that by using the Website, you may be exposed to User Content that may be inaccurate, offensive, indecent, objectionable, or unsuitable to you.

Under no circumstances will Yoga Chemistry be liable in any manner for any User Content, including but not limited to errors, omissions, or any loss or damage incurred as a result of the use of such User Content.

You hereby waive all rights to any claims against Yoga Chemistry for any alleged or actual infringement of proprietary rights, rights of privacy and publicity, moral rights, or rights of attribution in connection with User Content.

5.5 Right to Remove Content

Yoga Chemistry has the right, but not the obligation, in its sole discretion, to refuse to post, remove, edit, condense, modify, or delete any User Content.

 

6. Termination

6.1

These Terms are effective unless and until terminated by either you or Yoga Chemistry.

6.2

You agree that Yoga Chemistry, in its sole discretion, for any or no reason, and without penalty or prior notice, may suspend or terminate your account or your use of the Website at any time.

6.3

You agree that any termination of your access to the Website or any account you may have may be without prior notice, and that Yoga Chemistry shall not be liable to you or any third party for such termination.

6.4

Any suspected fraudulent, abusive, unlawful, or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Yoga Chemistry may have under law or equity.

6.5

Upon termination of these Terms for any reason by either you or Yoga Chemistry, you must promptly destroy all materials downloaded or otherwise obtained from the Website, as well as all copies of such materials.

Any termination of these Terms shall not cancel your obligation to pay for any product already ordered from the Website or affect any liability that may have arisen under these Terms.

 

7. Disclaimer of Warranty and Limitation of Liability

7.1

The Website is provided on an “as is” and “as available” basis without any warranty or condition, express, implied, or statutory.

Neither Yoga Chemistry nor its affiliates, partners, directors, employees, agents, licensors, suppliers, or service providers make any representations or warranties of any kind, express or implied, in connection with these Terms, the Website, or any content on the Website.

This includes, but is not limited to, warranties of merchantability, non-infringement, accuracy, completeness, reliability, or fitness for a particular purpose, except to the extent such warranties cannot be legally excluded.

7.2

You agree that in no event will Yoga Chemistry or its affiliates, directors, employees, agents, licensors, partners, suppliers, or service providers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages.

This includes, without limitation, lost business opportunities, lost revenues, loss of anticipated profits, loss of data, loss of goodwill, or any other pecuniary or non-pecuniary loss or damage arising out of or relating to:

  1. These Terms
  2. The Website
  3. Your use or inability to use the Website
  4. Products purchased or accessed through the Website
  5. Any other interaction with Yoga Chemistry

7.3

In no event will Yoga Chemistry or any of its contractors, directors, employees, agents, third-party partners, licensors, suppliers, or service providers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to:

  1. These Terms
  2. The Website
  3. Your use or inability to use the Website
  4. Any product purchased from the Website
  5. Any other interaction with Yoga Chemistry

whether arising in contract, tort, negligence, warranty, or otherwise, exceed the amount paid by you, if any, for the specific product or service giving rise to such claim.

7.4

In no event will Yoga Chemistry or any of its contractors, directors, employees, agents, third-party partners, licensors, suppliers, or service providers be liable to you for any losses, damages, liabilities, or causes of action arising out of any act, omission, negligence, misuse, or breach to which you contributed.

7.5

Yoga Chemistry does not warrant that access to or usage of the Website will be uninterrupted, timely, secure, or error-free.

7.6

Yoga Chemistry does not warrant that the results obtained from the use of the Website will be accurate, complete, reliable, or suitable for your intended purpose.

7.7

You agree that no claims or actions arising out of or related to the use of the Website or these Terms may be brought by you more than one year after the cause of action relating to such claim or action arose.

If you have a dispute with us or are dissatisfied with the Website, termination of your use of the Website is your sole remedy, subject to applicable law.

7.8 Product and Wellness Disclaimer

The products, content, descriptions, rituals, fragrance notes, mood references, and any other materials available on the Website are provided for general informational, personal care, cosmetic, lifestyle, and wellness purposes only.

Yoga Chemistry products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, psychological condition, or health concern.

Any references to mood, calm, focus, sleep, energy, grounding, romance, breath, or emotional wellbeing are intended as experiential, sensorial, lifestyle, or cosmetic descriptions and should not be interpreted as medical claims or guaranteed outcomes.

Individual experiences may vary. Fragrance perception, skin response, mood association, and product experience may differ from person to person.

If you are pregnant, nursing, taking medication, have allergies, have sensitive skin, have respiratory sensitivities, have a medical condition, or are under medical supervision, we recommend consulting a qualified healthcare professional before using any fragrance, essential oil, roll-on, or personal care product.

Please read product labels, ingredient lists, usage instructions, cautions, and storage instructions carefully before use.

Essential oils should be used only as directed. They should not be ingested. They should not be applied directly to skin unless appropriately diluted or unless the product is specifically designed for topical application. Avoid contact with eyes, mucous membranes, broken skin, and sensitive areas.

For external use only, unless explicitly stated otherwise on the product label.

 

8. Indemnification

You agree to defend, indemnify, and hold harmless Yoga Chemistry, its affiliates, contractors, employees, officers, directors, agents, suppliers, service providers, and third-party partners from any and all claims, losses, damages, liabilities, costs, and expenses, including legal fees and expenses, caused by or arising out of:

  • Your actions or inactions
  • Your use or misuse of the Website
  • Your violation of these Terms
  • Your violation of any applicable law
  • Your breach of any representation, warranty, or covenant made by you
  • Your infringement of any third-party rights
  • Any User Content submitted by you

This indemnity shall survive the termination of these Terms.

 

9. Intellectual Property Rights

All material and content on the Website, including but not limited to images, illustrations, text, graphics, logos, button icons, photographs, videos, audio clips, digital downloads, fragrance descriptions, product names, brand assets, packaging visuals, data compilations, layout, design, and software, is the property of Yoga Chemistry or its affiliates, licensors, content suppliers, or partners.

Such material is protected by Indian and international intellectual property laws, including copyright, trademark, authors’ rights, database rights, design rights, and other proprietary rights.

The compilation of all content on the Website is the exclusive property of Yoga Chemistry and is protected by applicable Indian and international laws.

All software used on the Website is the property of Yoga Chemistry or its affiliates, software suppliers, or licensors and is protected by applicable intellectual property laws.

You agree not to copy, reproduce, republish, upload, post, transmit, distribute, modify, sell, license, exploit, or otherwise use such material in any way, whether directly or indirectly, without prior written consent from Yoga Chemistry.

You must not assist any other person in doing so.

Any unauthorized use of the materials on the Website, including use on any other website, platform, marketplace, advertisement, or for any purpose other than personal, non-commercial use, is strictly prohibited and may violate copyright, trademark, and other proprietary rights.

 

10. License to Use the Website

10.1

We grant you a limited, revocable, non-exclusive, non-transferable license to access and make personal use of the Website.

This license does not include:

  • Any resale or commercial use of the Website or its contents
  • Any collection or use of product listings, descriptions, images, or prices
  • Any derivative use of the Website or its contents
  • Any downloading or copying of account information for the benefit of another user or business
  • Any use of data mining, robots, crawlers, scraping tools, or similar data gathering and extraction tools
  • Any unauthorized modification of the Website or any portion of it 

10.2

The Website or any portion thereof, including copyrighted material, trademarks, product visuals, design assets, brand identity, or other proprietary information, may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any commercial purpose without our express written consent.

 

11. Privacy

By using the Website, you agree to our Privacy Policy, the terms of which are incorporated into and form a crucial part of these Terms.

Our Privacy Policy sets out the terms on which we collect, use, process, store, and disclose any personal or financial data we collect from you or that you provide to us.

Our Privacy Policy shall also apply to your use of the Website. By using the Website, you consent to such processing and warrant that all data provided by you is accurate.

 

12. Cancellations, Refunds and Exchange

Please refer to our Cancellation, Refunds and Exchange Policy for details with respect to cancellations, refunds, returns, and exchange of products purchased from the Website.

Cancellation, Refunds and Exchange Policy: [Insert Policy Link]

Products such as fragrances, essential oils, roll-ons, personal care products, and wellness products may be subject to specific return or exchange limitations due to hygiene, safety, leakage, tampering, seal integrity, or usage concerns.

We reserve the right to reject any return, refund, or exchange request if the product has been opened, used, damaged, tampered with, or returned without original packaging, unless otherwise required by applicable law.

 

13. Order and Shipping

Please refer to our Order and Shipping Policy for details with respect to order processing, shipping, delivery timelines, shipping charges, failed deliveries, and related matters.

Order and Shipping Policy: [Insert Policy Link]

Delivery timelines provided on the Website are estimates and may vary due to factors beyond our control, including logistics delays, weather conditions, public holidays, serviceability constraints, incorrect address details, courier partner issues, or force majeure events.

You are responsible for providing accurate and complete shipping information. Yoga Chemistry shall not be liable for delays, failed deliveries, or losses arising from incorrect or incomplete information provided by you.

Cash on Delivery and Payment Terms

Where Cash on Delivery or Partial Cash on Delivery is made available, the option may be subject to order value, location, courier partner availability, or other eligibility conditions.

By opting for Cash on Delivery or Partial Cash on Delivery, you agree to pay the applicable amount at the time of delivery.

Any handling fee, COD fee, convenience fee, or partial advance payment, if charged, may be non-refundable unless otherwise stated in the applicable policy or required by law.

We reserve the right to disable COD or Partial COD for specific users, locations, order values, or transactions at our sole discretion.

 

14. Prices and Availability of Products

14.1

Without limiting the generality of Clause 12, if a product or service is listed at an incorrect price or with incorrect information due to typographical error, technical error, system error, pricing error, or any other mistake, Yoga Chemistry shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product or service, unless the product has already been delivered.

In the event that an item is wrongly priced, Yoga Chemistry may, in its sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Unless the product ordered by you has been delivered, your order shall not be deemed accepted, and Yoga Chemistry shall have the right to modify the price of the product or service and contact you for further instructions using the contact details provided by you.

14.2

Prices and availability of products and services offered on the Website are subject to change without prior notice and at the sole discretion of Yoga Chemistry.

Yoga Chemistry may revise, discontinue, modify, or cease to make available any product, service, bundle, offer, or promotion at any time.

14.3

Product images on the Website are for representational purposes. While we make reasonable efforts to display products, colors, packaging, labels, ingredients, and textures accurately, actual products may vary slightly due to photography, lighting, screen settings, packaging updates, batch variations, or formulation improvements.

 

15. Clearance Sale, Offers and Promotional Products

Products sold under clearance sale, end-of-season sale, last-chance sale, limited-period offers, special promotions, bundles, trial packs, discovery sets, or discounted campaigns may be subject to specific return, refund, exchange, or cancellation restrictions.

Where a product is sold with a limited shelf life, short expiry window, damaged outer packaging disclosure, special price, or final sale condition, such product may not be eligible for return, refund, or exchange unless it is damaged, defective, wrongly delivered, or otherwise required by applicable law.

Offer terms, discounts, coupon codes, free gifts, bundles, and promotional campaigns may be modified, withdrawn, or discontinued at any time at the sole discretion of Yoga Chemistry.

Free gifts, samples, promotional items, and complimentary products are subject to availability and may not be eligible for return, replacement, cash exchange, or refund.

 

16. Newsletters and Communications

By registering your email address, phone number, or other contact details with the Website, you expressly agree to receive communications from Yoga Chemistry through emails, SMS, WhatsApp, phone calls, browser push notifications, app notifications, or other communication channels.

Such communications may be sent for purposes including but not limited to:

  • Account verification
  • Order confirmation
  • Payment updates
  • Shipping and delivery updates
  • Customer support
  • Product launches
  • Promotional offers
  • Brand updates
  • Ritual guides
  • Educational content
  • Feedback requests
  • Newsletter communications

You may opt out of receiving promotional communications at any time by using the unsubscribe option or contacting us. However, you may continue to receive essential transactional or service-related communications.

 

17. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India.

You agree, as we do, to submit to the exclusive jurisdiction of the courts in Haryana, India, for any disputes arising out of or relating to these Terms, the Website, or your use of the Website.

 

Contact Information

For any questions, concerns, complaints, or feedback regarding these Terms and Conditions, please contact us at:

Yoga Chemistry
803, 8th Floor, Tower 1, Splendor Spectrum One, Sector 58, 

Gurugram, Haryana, 122102
India

Phone: +91 8800190978
Email: care@yogachemistry.com
Time: Monday to Friday, 9:30 AM to 6:30 PM IST